Returns, Exchanges and Refunds

What if I am not satisfied with my purchase?

You may return your purchased products within 30 days from the ship date for a full refund or replacement. All returns will be inspected and reviewed to identify possible customer tampering. Returns may be subject to a restocking fee up to 25% of the purchase price. Return shipping charges are covered by WAR-LOK on a case-by-case basis. WAR-LOK accepts no responsibility for the loss or damage of returned packages.

What if I receive the wrong product or if the product has been damaged during shipment?

Notify WAR-LOK as soon as possible if you find that you have received something other than what you ordered or if your order has been damaged during shipment. Return and exchange must be completed within 30 days. WAR-LOK will cover additional shipping costs to correct any mistakes it has made in fulfilling an order.

 

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